Frequently Asked Questions
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We use a veterinary-recommended formula of 2.5% of your dog’s body weight per day to calculate monthly intake. For example, a 20-lb dog would eat about 0.5 lb per day, or ~15 lbs per month. Use our [Food Calculator] to find your exact monthly amount. Always consult with your veterinarian.
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Meals are delivered refrigerated or frozen. Store them in your freezer until ready to use.
Thaw in the refrigerator for 24 hours before feeding.
Once thawed, keep refrigerated and use within 3 days.
Do not refreeze thawed meals.
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If you can’t be home, please leave a cooler with ice packs at your door. Meals are delivered refrigerated or frozen and should be transferred to your freezer as soon as possible.
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Currently, we offer chef-crafted recipes using human-grade ingredients. While we can’t fully customize meals, our menu covers multiple proteins and grains. If your dog has a specific allergy, reach out before ordering.
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At this time, delivery is limited to Mercer County, NJ only. We’re working to expand our delivery area soon.
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Yes — but portion needs vary. Puppies and highly active dogs often require more than 2.5% of body weight, while seniors or lower-activity dogs may need less. Always consult your veterinarian before adjusting your dog’s diet.
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Because meals are perishable, we cannot accept returns. If your order arrives damaged, thawed, or unsafe to use, please contact us within 24 hours of delivery with photos, and we’ll arrange a replacement or refund.
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If you subscribe, you’ll receive a recurring delivery of meals each month. You can pause, change, or cancel anytime through your account or by contacting us directly.
Our recipe is formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profiles for All Life Stages
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Chicken thighs, salmon, beef heart, beef liver, sardines, chicken gizzards, eggs, sweet potatoes, pumpkin, quinoa, blueberries, spinach, broccoli, green beans, extra virgin olive oil, ground flaxseed, fish oil, calcium carbonate, zinc gluconate, copper gluconate, manganese sulfate, potassium iodide, sodium selenite, vitamin D3, vitamin E, vitamin K1, thiamine mononitrate, riboflavin, niacin, calcium pantothenate, pyridoxine hydrochloride, folic acid, vitamin B12, biotin, choline bitartrate
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Crude Protein (min) 17.0%
Crude Fat (min) 10.5%
Crude Fiber (max) 2.5%
Moisture (max) 70.0%
Ash (typical) 3.5%
Omega-6 Fatty Acids (min) 1.3%
Omega-3 Fatty Acids (min) 0.4%
EPA + DHA (min) 0.20%
